Terms & Conditions
1. Introduction
Project / Website name: TG Hotels Hospitality Management.
Purpose: This system helps manage hotel bookings, check-ins, check-outs, and guest-related services.
Consent: By accessing or using our website, you agree to follow these Terms and Conditions.
2. User Responsibilities
- Users must provide accurate and up-to-date information during booking or registration.
- Users are responsible for keeping their account credentials (such as passwords) confidential.
- Misuse of the platform, fake bookings, or fraudulent activities may lead to account termination.
3. Bookings and Payments
- Bookings are confirmed only after successful payment.
- Prices may vary based on dates, room types, or promotions.
- Accepted payment methods include credit/debit card, UPI, net banking, and other methods displayed at checkout.
- All payments are processed through secure gateways.
4. Cancellation and Refund Policy
Please check the specific cancellation policy shown at the time of booking. In general:
- State how far in advance a booking can be canceled for a refund (e.g., 24 or 48 hours prior).
- Mention if any charges apply for late cancellations or no-shows.
- Example: Refunds will be processed within 7 working days after cancellation approval.
5. Privacy and Data Protection
We collect personal information to provide our services. Your data is protected and will not be sold to third parties.
For more information, please refer to our Privacy Policy.
6. Prohibited Activities
Users must not:
- Misuse the website or system.
- Upload harmful, illegal, or infringing content.
- Attempt to hack, copy, or modify website data or code.
- Collect personal data of other users without permission.
7. Limitation of Liability
TG Hotels will not be liable for any loss, damage, or inconvenience caused by technical errors, server downtime, or inaccurate information.
The company's liability shall be limited to the amount paid for the service in question.
8. Intellectual Property
All website content (logo, text, design, code, and images) belongs to TG Hotels. Users may not copy, modify, or distribute any part of the website without written permission.
9. Modification of Terms
TG Hotels reserves the right to update or modify these Terms at any time. Changes will take effect immediately once posted. Please check this page periodically for updates.
Last Updated: November 1, 2025.
10. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the Pune courts.
11. Contact Information
If you have questions about these Terms, contact us:
📧 sales@tghotels.com
🏢 TG Hotels, Sadhu Vaswani Circle, Near Pune Railway Station, Pune – 411 001, India
📞 +91-20-26212121, 26126161