TG Hotels Hospitality Management – Privacy Policy
At TG Hotels Hospitality Management, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our hospitality management services.
1. Introduction
Our hospitality management system helps hotels, restaurants, and guests manage reservations, check-ins, check-outs, and related services efficiently. While doing so, we collect and process certain personal information to improve user experience and maintain system security.
If you have any questions about this Privacy Policy, please contact us at sales@tghotels.com.
2. Data We Collect
We collect personal and technical information to operate our system effectively:
- Personal Information: Name, contact number, email address, address, booking details, payment preferences.
- Technical Information: Browser type, IP address, device details, cookies, and login activity.
- Transactional Information: Room bookings, service usage, and billing details.
- Feedback/Support Information: Messages or inquiries sent through our contact forms or support chat.
3. How We Use Your Information
Your information helps us:
- Manage room bookings and guest records.
- Process payments and generate invoices.
- Improve our website and hospitality services.
- Send booking confirmations, updates, or promotional messages (with your consent).
- Ensure data security and prevent unauthorized access.
We do not sell or rent your personal information to third parties.
4. Data Storage & Security
We use secure servers and encryption to store your data safely. Access to personal data is restricted to authorized employees and trusted service providers. Regular software and security updates are performed to protect your data from unauthorized access or misuse.
5. Cookies & Tracking
Our website uses cookies to enhance your experience. Cookies help remember your preferences and session details. You can manage or disable cookies in your browser settings; however, some parts of our system may not function properly without them.
6. Data Sharing
We share limited information only when necessary, such as:
- With payment gateways to process payments securely.
- With service providers (hosting, analytics, or customer support).
- With legal authorities when required by law.
All third-party partners follow strict confidentiality and data protection agreements.
7. User Rights
You have the right to:
- Access and request a copy of your personal data.
- Correct inaccurate or outdated information.
- Request deletion of your data.
- Withdraw consent for marketing communications at any time.
To exercise these rights, email us at sales@tghotels.com.
8. Data Retention
We retain your information only as long as necessary to provide our services or meet legal requirements. When no longer needed, your data is securely deleted or anonymized.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The most recent version will always be available on this page, with the “Last Revised” date updated accordingly.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 sales@tghotels.com
🏢 TG Hotels, Sadhu Vaswani Circle, Near Pune Railway Station, Pune – 411 001, India
📞 +91-20-26212121, 26126161